Privacy Policy

Effective Date: 05-09-2025
Last Updated: 05-09-2025

Starlight Synergy Limited (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company details, and job title when you fill out forms, request services, or contact us.
Business Information: Details relating to logistics, procurement, and service requests.
Technical Information: IP address, browser type, operating system, and browsing behavior on our website (via cookies and analytics tools).
Payment Information: If applicable, payment details processed through secure third-party providers.

2. How We Use Your Information

We use your information to:

Provide and improve our logistics and supply chain services.
Respond to inquiries, requests, and provide customer support.
Send updates, newsletters, and marketing communications (if you opt-in).
Improve our website functionality and user experience.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Trusted third-party service providers (e.g., payment processors, IT support, analytics tools).
Regulatory authorities, if required by law.
Business partners involved in delivering services you request.

4. Data Security

We implement appropriate technical, organizational, and administrative measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Opt out of receiving marketing communications.
Request restrictions on how we use your data.
Lodge a complaint with a data protection authority.

7. Cookies and Tracking

Our website uses cookies to enhance user experience, analyze traffic, and provide tailored content. You can manage cookie preferences through your browser settings.

8. International Data Transfers

If we transfer data outside Nigeria, we ensure it is protected under appropriate safeguards in compliance with Nigerian Data Protection Regulation (NDPR) and other applicable laws.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Starlight Synergy Limited

Email: enquiries@starlightsynergyltd.com
Phone: +234 802 646 8505
Address: Delta States, Nigeria